HeadacheIn direct Mail marketing, that old adage, "the more things change the more they stay the same", does not always apply. As most of you know, starting November 23 the new move update regulations go into effect. Same old headache for the USPS, stacks and stacks of UAA(Undeliverable As Addressed) mail, but now they are counting on some sweeping changes to reduce that migraine to a mild aggravation.

Okay, here's the technical lowdown, after Nov 23 rd, all First-Class Mailings at automated and presort rates, and now all Standard Mailings will require some form of move update qualification within 95 days of the day of mailing. There are a number of approved methods but the NCOALink™, (National Change of Address) provides the most comprehensive solution. Your mailing list will run first through the CASS™/DPV™ with LACSLinkprocess to standardize the addresses, provide the bar code information and assign each address with a deliverability grade. The second step provides a change of address for any individual, family or business that has moved and filed a COA form with the USPS over the last 48 months http://www.listcleanup.com/content/NCOA_Link_move48.aspx . There’s also an 18 month option, that will also move update qualify the list.


Okay, returning to the headache. The USPS has hopefully relieved some of their pain, but now many in the mailing business are starting to feel more than a little discomfort, trying to wrap their brains around the regulations, the costs, the PAF forms that are required, explaining these new requirements to their Standard mailers, managing the time required, and a host of issues.. Well at the risk of extending this whole headache analogy too far, Listcleanup.com can be your aspirin or Tylenol, depending on how much pain you may be in at the moment.


We been helping people migrate through NCOALink™, and move update qualifications since the whole thing started back in 1997. For more than a decade, over 2,500 companies have trusted us for timely, efficient and cost-effective solutions. Along the way, we've added other services, tailored to provide our direct marketing clients an edge over their competition. Yet through it all, there are a few core values that have never wavered; a focus on customer service, sales and IT support, a seamless online order process that insures reliable, timely delivery of your orders and flexible pricing .


As my colleague, Bill Brennan, mentioned in a recent post, should you take on an in-house solution given all variables that will come into play, before speaking with us first? We have the answers, we can make this whole move update “challenge” simple, easy, and even better, we can show you how to earn revenue providing this service to your client.


Why bother with the headache, when you can call us.


Today the focus was on the move update changes, just around the corner. Down the road we’ll look into the range of data management services we can provide, all pointed in the same direction, what can we do to improve your direct mail bottom line ?

http://www.listcleanup.com/content/Default.aspx



While it's now clear the earth is flat, data intelligence is key, and integrated marketing is all the rage, too often I find that Brand strategies are still linear and often media focused.  With the media landscape evolving incessantly these days, Brands and Brand strategy need to be agile and all-inclusive.
The concept of open source was initially a software development method that allowed for distributed peer review and transparency of process.  Opensource.org believes the promise of open source is better quality, higher reliability, more flexibility and lower cost and this has generally proven to be true.  But open source has evolved beyond software in my opinion.  Wikipedia explains the open source model as allowing for concurrent input of different agendas, approaches and priorities and made available for public collaboration. Just like web 2.0.
Brands today need to adopt an open source strategy.  Along the marketing continuum, the media and touch point options will continue to segment and proliferate.  A strategic position reliant on only current options is doomed to long term failure in our new environment.  However, a strong strategy that allows for immediate execution in any media stream or any environment and that allows for ongoing customer interaction is one that will survive as well as thrive.


There's an old line in advertising that the smaller your hammer, the sharper your nail has to be. And while traditional business intelligence says spending more in a downturn is a sure means to build market share, most companies are busy making their hammers smaller.
Today the news is that the world's largest advertiser, P&G has slashed media spending and competitors like Unilever are doing much the same.  If even the big guys are killing their budgets what is the lesson to be learned?

You need a sharper nail. It seems that broadcast and general print are taking most of the hit. What the smart marketers know is that better targeting through data analysis and data intelligence is the answer. When your marketing budget is smaller you've got to be sure that every dollar is highly targeted. Using data analysis to pinpoint your target and then delivering your message in targeted communications like email and direct mail are just a couple elements of an integrated campaign.  Use all your marketing intelligence to keep the nail sharp!  

User generated content has been touted for some time now.  And for good reason, in the right scenarios it can be very effective.  But another less noticed variation has been around since about 2001. It's called an Ad Builder. For companies who have distributed channel partners including franchisees, dealers, retailers, and so on, an ad builder solution allows them to create and distribute their own content, all while enhancing the Brand. Something most UGC can't guarantee!

Importantly, this end-user generated content goes online but also offline to traditional media including print advertising, direct mail, flyers, brochures, point-of-sale and even out-of-home (billboards, kiosks, and the like).  

Managing assets is no longer enough.  Like with Web 2.0, ad builder success comes from setting those assets free and allowing your end-users to customize your marketing materials for their local needs.  You simply have to provide your end-users with an ad builder solution and then let them use their market intelligence to drive effective marketing programs for you and your Brand.
 

I like to enjoy the ironies in life. Remember how we once worried about privacy on the internet? We didn't want Amazon to know what we bought last time we shopped. We worried that our Google searches would end up compiled in a master database on a server farm somewhere? (they are...).

 

Then came blogs and many of us started to share our thoughts and ideas with all who would listen. Then social networks like MySpace and Facebook allowed us to share nearly everything else with our hundreds of "friends". And now we have life streaming. New sites including Lifestream.fm,  Twitter and Friendfeed allow users to instantly update their digital personas across numerous networks with every single, minute detail of their lives.

 

People are generally willing to tell us what they like, what they want, what they need. Yet, as marketers we continue to not listen. We compile marketing data, do analysis after analysis, send email and direct mail, then look for sales. But do we actually communicate?  Do we meet our customers' needs?  Do we provide for a continuous loop of enhanced understanding?

 

Compiling data alone won't do the trick. It's the nuances we see, the insight we impart, the understanding of who our customers are, that makes us intelligent marketers.